Dustin’s argument is based on a straightforward: Tipping used to be reserved for exceptionally good service, but he is unsure of the last time he experienced such treatment. He argues that a server’s job description includes serving food and beverages to customers and does not automatically entitle them to a 25% gratuity. He said, “You don’t get 25 percent because you did your job.”
Reactions to Dustin’s video have been mixed. Some viewers, who cite situations in which they think tipping is unnecessary, completely concur with his viewpoint. A disgruntled reviewer commented, “I order carryout at Pizza Hut, and the options start at 18%.” I drove there, got in, and picked up. Why am I leaving this tip? Another fan who works as an ER nurse yelled, “I don’t get tipped for being an ER nurse and saving lives!” Yes, I’m finished too.
However, not everyone has Dustin’s perspective. Some people believe that tips help offset the very low minimum wage that US waiters get. A pundit stated, “People forget that bus staff, waiters, and waitresses do not even receive minimum wages.” In response to their concerns, another server stated, “I understand, but I work as a server and make $3.13 an hour.” Tipping destroys it for us.
This discussion raises an important question: Should restaurants stop tipping customers in favor of giving their staff a decent wage? But will tipping continue to be an essential aspect of eating culture in the United States?
Dustin’s point of view challenges the status quo, but it also highlights the greater issue of economic inequality in the service industry. As the conversation goes on, it is unclear if his message will cause the tipping industry to undergo significant long-term change.