Putting Profits Before Customers

Everyone has experienced frustration and overwhelm when facing a self-checkout machine at a store. Despite the fact that these gadgets were designed to make our lives easier, they frequently end up causing new problems. There is even more reason to avoid them at this point.

Retailers primarily placed self-checkout equipment to cut labor costs, according to Sylvain Charlebois, head of Dalhousie University’s Agri-Food Analytics Lab, without considering the demands of the customer. Actually, ever since these machines arrived, customers haven’t liked them.

 

 

 

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Author: awestories24.com

 

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