Woman Demands Nestle ‘Give In’ To Her Demand, Company Issues Statement In Response

Note: we are republishing this story, which originally made the news in February 2016.

A woman made headlines after she demanded that Nestle provide her with a lifetime supply of Kit Kat bars because she bought multiple bars with no wafers inside the chocolate.

Salma Ahmad claims she wrote to Nestle, the company that manufactures Kit Kat bars, about rectifying the situation but never got a response. The second-year student at Kings College in London, England, said she’s a big fan of the candy and was frustrated by what she got when she bought the wafer-less eight-pack.

The letter requested a refund as well as a free lifetime supply as compensation:

The specific duty you owe is consistency in your manufacturing process. The failure to take due care in the manufacturing process resulted in a product being defective. As a result I feel as though I have been misled to part with my money and purchase a product that is clearly different from what has been marketed by Nestle. The loss I have suffered is of monetary and emotional significance. I would like a full refund of the defective pack of KitKat I purchased. I have also lost my faith in Nestle. Clearly, if I wanted to purchase a confectionery item that is purely chocolate, I would have purchased a bar of Galaxy. I would therefore like to request a life-long supply of KitKat so that I can act as a means of quality control — it appears you need me more than I need you.

 

 

 

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Author: awestories24.com

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